Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS (FAQs) – Flamingo Pet Clinic in Las Vegas, NV

Flamingo Pet Clinic is a privately owned, family-run veterinary clinic in Las Vegas, NV. We have served the pets of Las Vegas, Winchester, and surrounding communities for more than four decades. We treat dogs, cats, birds, reptiles, pocket pets, and other exotic pets, and have a special focus on avian and exotic medicine. This FAQ answers common questions about our services, urgent care, specialized avian and reptile care, appointments, boarding, payment options, and preventative veterinary care.

New Clients and General Care

Where is Flamingo Pet Clinic located?

Flamingo Pet Clinic is located at 2675 E Flamingo Rd. #1, Las Vegas, NV 89121, where we care for pets from Las Vegas, Winchester, and surrounding communities. Our Las Vegas veterinary clinic treats dogs and cats as well as many birds, reptiles, pocket pets, and other exotic animals. You can find additional directions and information on our contact page.

What are Flamingo Pet Clinic’s hours?

Our regular hours are Monday through Friday from 8:00 a.m. to 5:30 p.m. We are closed daily from noon to 1:00 p.m. For emergencies only during that noon-to-1:00 closure, clients should text our office at 702-734-9761.

While we do all we can to accommodate urgent care issues, we always recommend contacting us before visiting if your pet has an urgent medical concern.

How do I contact Flamingo Pet Clinic?

You can contact our Las Vegas veterinary team at 702-734-9761 or through our contact page. If your pet needs urgent veterinary care during our regular business hours, please call us promptly so our team can advise you on the next steps.

How do I become a new client at Flamingo Pet Clinic?

New clients can get started by completing our New Client Form to arrange their pet’s first visit. We offer online booking for added convenience.

What types of pets do you treat?

We provide veterinary care for dogs, cats, birds, reptiles, and many pocket pets and exotic animals. (Please note: we do not treat rats or rabbits.) Exotic patients we may see include parrots and other birds, ferrets, hamsters, Guinea pigs, chinchillas, gerbils, sugar gliders, snakes, lizards, turtles, and other reptiles. Our exotic pet care includes medical and surgical services as well as guidance on nutrition, habitat, husbandry, and grooming needs.

Does Flamingo Pet Clinic offer new-client specials or other promotions?

Yes. We offer special promotions for new and existing clients at different times throughout the year. Visit our Special Offer page to see current savings, referral incentives, or other available offers. Promotions, eligibility requirements, and expiration dates can change, so we always recommend reviewing the current details before your visit.

What makes Flamingo Pet Clinic different from other Las Vegas veterinary clinics?

Our privately and family-owned practice combines more than four decades in the Las Vegas community with extensive experience caring for traditional and exotic pets.

We also have special expertise and interest in avian and exotic pet medicine, which is a major part of our practice. Dr. Bryan Kenton has a BS in Avian Science in addition to his DVM. He also has extensive experience with parrots, raptors, and fowl. Dr. Michael Williams focuses on reptiles and small mammals. We are always happy to help educate clients about husbandry, nutrition, grooming, vaccinations, and behavior.

Emergency and Urgent Care

What signs mean my pet needs urgent veterinary care?

Sudden or serious changes in your pet’s health can be signs that your pet requires prompt veterinary attention. Warning signs can differ significantly by species, though a few are universal. These may include:

• Trouble breathing
• Uncontrolled bleeding or significant trauma
• Suspected toxin or foreign-object ingestion
• Broken bones or serious injuries
• A swollen or painful abdomen
• Difficulty urinating or defecating
• Seizures, disorientation, or loss of consciousness
• Persistent vomiting or diarrhea
• Sudden lameness or marked weakness
• A significant change in appetite, activity, or behavior

Birds and exotic pets can hide illness until they are quite sick. Concerning signs may include labored breathing, unusual lethargy, loss of appetite, changes in droppings, difficulty perching, abnormal shedding, sudden weight changes, swelling, or abrupt behavioral changes.

Signs of illness in birds may include:

• Changes in appetite or drinking
• Weight loss or a noticeable change in body condition
• Sitting fluffed up for extended periods
• Unusual sleepiness, weakness, or reduced activity
• Spending more time on the bottom of the cage
• Difficulty perching, loss of balance, or falling
• Changes in droppings
• Labored, rapid, or open-mouth breathing
• Tail bobbing while breathing
• Sneezing, coughing, or discharge from the eyes or nostrils
• Changes in voice or vocalization
• Swelling around the eyes, face, feet, or other areas
• Vomiting or regurgitation that is not normal behavioral regurgitation
• Feather changes, feather picking, or poor feather condition
• Sudden changes in behavior or personality
• Seizures, tremors, or other abnormal movements
• Bleeding, wounds, or signs of injury

Birds often hide signs of illness, so even subtle changes in normal behavior, appetite, droppings, posture, or activity can be important.

Signs of illness in reptiles may include:

• Loss of appetite or an unexplained change in eating habits
• Weight loss or poor body condition
• Unusual lethargy or weakness
• Abnormal posture, movement, or difficulty walking
• Swollen joints or limbs
• Labored or open-mouth breathing
• Wheezing, clicking, or other unusual breathing sounds
• Mucus or discharge from the mouth, nose, or eyes
• Swelling around the eyes or keeping the eyes closed
• Changes in stool or urates
• Vomiting or regurgitation
• A swollen or unusually distended abdomen
• Difficulty shedding or retained shed
• Changes in the skin, scales, shell, or coloration
• Sores, wounds, burns, or areas of discoloration
• Softening or deformity of the jaw, shell, spine, or limbs
• Tremors, weakness, or difficulty using the limbs
• Sudden or significant behavioral changes

For reptiles, changes in appetite or activity can sometimes relate to temperature, lighting, season, or normal species behavior, but they can also indicate illness. A veterinarian experienced with reptiles can evaluate the animal along with its diet, enclosure, temperature, humidity, UVB lighting, and other husbandry factors.

Here at Flamingo Pet Clinic, our urgent care services include care for dogs, cats, birds, reptiles, and other exotic pets. Contact us at 702-734-9761 if you think your pet is ill or injured.

Does Flamingo Pet Clinic provide urgent care for birds and exotic pets?

Our veterinary team provides urgent and critical care for birds, reptiles, small mammals, dogs, and cats during our available clinic hours. Birds and many exotic species instinctively hide signs of illness, so seemingly subtle changes in appetite, breathing, posture, droppings, activity, or behavior can warrant prompt attention. If your bird or exotic pet appears ill or injured, call 702-734-9761 rather than waiting for the symptoms to become more obvious.

Services and Medical Care

What veterinary services does Flamingo Pet Clinic offer?

Our veterinary services cover preventive care, as well as medical, diagnostic, dental, and surgical needs for a wide range of pets. Services include wellness and vaccinations, allergy and dermatology care, nutrition and weight management, diagnostics, dentistry, surgery, laser therapy, quality-of-life care, and urgent care. We also offer exotic pet care, avian care, reptile husbandry, and interstate health certificates. We tailor recommendations to the individual animal rather than taking a one-size-fits-all approach.

What avian veterinary services do you provide?

Avian medicine is a major part of our practice. We provide comprehensive medical, surgical, preventative, and grooming care for birds, including parrots, raptors, and fowl. Our avian veterinary care services include wellness exams, nutritional guidance, DNA sex testing, behavioral and enrichment consultations, urgent care, and other services. We customize treatment options based on each bird’s individual needs. Dr. Kenton’s background in Avian Science gives our team valuable insight into the distinctive health needs of feathered patients.

Do you provide bird grooming and surgery?

Yes. We provide both surgical and grooming care for avian patients as part of our extensive bird care services. Depending on the bird and its needs, grooming may include wing, beak, and nail care, while surgical recommendations are based on the individual patient’s condition and veterinary evaluation. Because birds have unique anatomy and physiology, having a veterinary team experienced with avian patients is particularly important when medical or surgical care is needed.

What exotic pet care does Flamingo Pet Clinic provide?

Our exotic pet care ranges from routine wellness to medical, surgical, grooming, diagnostic, and urgent care for many nontraditional pets. We also help owners understand diet, supplements, habitat setup, husbandry, behavior, and other species-specific needs that can greatly affect health. We see many birds, reptiles, and small mammals, but we do not treat rats or rabbits.

Can you help me with my reptile’s habitat, diet, and husbandry?

Yes. Our veterinarians provide reptile husbandry guidance covering habitat, temperature, lighting, humidity, nutrition, routine veterinary care, and other species-specific needs. Proper husbandry is especially important for reptiles. If reptiles’ habitats aren’t set up properly, they’re more susceptible to illness. We can help both new and experienced reptile owners evaluate their pet’s setup and develop a care plan suited to the particular species.

Does Flamingo Pet Clinic provide interstate health certificates for pets?

Yes. We provide interstate health certificates for dogs and cats traveling or relocating within the United States. A health certificate, also called a Certificate of Veterinary Inspection (CVI), confirms that a veterinarian examined your pet and confirmed it meets the applicable health requirements for travel. Because requirements and timelines vary by destination and airline, you may need to complete health certificates within a specific travel window. We recommend contacting us well before your planned departure so we can help you prepare the necessary documentation.

What payment options does Flamingo Pet Clinic accept?

We offer several ways to pay for veterinary care. We offer Cherry and CareCredit as financing options. Because terms and availability can change, please review the current payment information or contact our staff with questions before your visit. You can go to our Payment Options page for more information.

Does Flamingo Pet Clinic offer pet boarding in Las Vegas?

Yes, we offer pet boarding. To get started, you may submit a Boarding Registration form with your pet’s information, requested dates, emergency contacts, medications, and special instructions. Submitting the form does not reserve or confirm a boarding stay. A member of our staff will contact you to confirm arrangements.

Please contact us directly at (702) 734-9761 or via our Contact form with questions about booking, availability, species eligibility, and current health or vaccination requirements before making travel plans.

Preventative Care and Ongoing Support

Why are regular wellness visits important for my pet?

Regular veterinary wellness visits are important for a few reasons. First, it is always easier to prevent an illness than to treat it. Wellness care typically includes preventative veterinary care, such as pet vaccinations and parasite control. Wellness care also establishes a baseline health snapshot for your pet, which provides key information about what is normal for them. That is extremely helpful for identifying minor changes that may indicate a developing health problem.

Wellness and preventative veterinary care may include physical examinations, appropriate pet vaccinations, nutritional guidance, weight management, diagnostic screening, dental evaluation, and discussions about behavior or husbandry. Routine veterinary wellness is especially valuable for birds, reptiles, and other exotic animals because they have unique physiologies and often try to hide early signs of illness.

How can I request my pet’s medication from Flamingo Pet Clinic?

You can submit a secure online medication request through our website for products your pet needs. Please allow up to two business days for requests to be reviewed, filled, and made available for pickup. For your pet’s safety, we review all medication requests against the medical record. A veterinarian must authorize refills. Our staff will contact you if we have questions or cannot process a request.

Flamingo Pet Clinic provides preventative, medical, surgical, dental, urgent, avian, reptile, and exotic veterinary care for pets throughout Las Vegas, Winchester, and surrounding communities. If you are looking for a veterinarian in Las Vegas or searching for an animal hospital near you that treats both traditional and exotic pets, call us at 702-734-9761 or use our contact page to reach our veterinary team.